Frequently Asked Questions
Find answers to common questions about our custom and ready-made merchandise services
General
Basic information about Merchrix and our services
Services & Payment
Questions about who we serve and payment options
Custom Merch
Questions about custom merchandise design and production
Ordering & Shipping
Information about placing orders and delivery
General Questions
What is Merchrix?
What types of products do you offer?
Do you help with merch design?
How does print-on-demand work?
Services & Payment Questions
Who are your services intended for?
What payment methods do you accept?
Do you store my design files?
Custom Merchandise Questions
Can I order in bulk?
How long does production take?
Do you offer refunds or returns?
Ordering & Shipping Questions
Do you ship nationwide?
Can international customers buy from us?
Can I track my order?
Still Have Questions?
Our support team is here to help you with any additional questions